CAMP LIFE User Manual
This manual covers the complete monthly workflow for LIFE add-on compliance,
inspection preparation, and AI comment generation.
System Overview
CAMP LIFE is a system designed to fulfill the LIFE add-on "utilization" requirement. By importing monthly LIFE data, the system automatically handles at-risk detection, multidisciplinary review records, PDCA documentation, and inspection document output โ all in one workflow.
What CAMP LIFE Can Do
| Feature | Description | LIFE Requirement |
|---|---|---|
| Monthly LIFE Import | Import CSV exported from the LIFE system. Automatic BOM and encoding checks. | โ Submission |
| At-Risk Detection | 2nd-gen engine analyzes 6 domains (ADL, nutrition, oral, cognition, excretion, skin) and auto-ranks urgent/at-risk residents. | โก Utilization |
| Time-Series Analysis | Monthly graphs of 6-domain scores, BI trends, and dementia independence level changes per resident. | โก Utilization |
| AI Comment Generation | Sends pseudonymized data to AI to generate professional, care-plan, and family-explanation comments. | โข Multidisciplinary |
| PDCA Records | Records multidisciplinary review content, decisions, and next assessment plans. Auto-archived when confirmed by manager. | โขโโค |
| Document Output | One-click PDF output of evidence packs and inspection submission packs. | โค Evidence |
| KPI Dashboard | Management-level view of resident status distribution, PDCA progress, and output history. | โ |
How to Log In
Open the Login Page
Navigate to https://camp.or.jp/camp-life/login.php in your browser.
Enter Your Credentials
Enter the email address and password provided at the time of contract.
Click Login
Upon successful login, the Operations Dashboard will be displayed.
Dashboard
The home screen after login. Displays the current month's operational status at a glance.
| Item | Description | Action |
|---|---|---|
| Monthly Import Status | Import count and last updated date | Click "โ Import monthly LIFE data" if not yet imported |
| At-Risk Resident Count | Number of Urgent/At-Risk residents | Click "โก Check status changes & at-risk list" |
| Pending Predictive Care | Drafts awaiting staff confirmation | Click "โข Create predictive care" |
| PDCA Progress | Confirmed PDCA records this month | Click "โค Create PDCA" |
| Document Output History | Recent output records | Click "โฅ Output reports" |
New LIFE System (NHIA-Operated)
On May 11, 2026, LIFE operations were transferred from the MHLW to the National Health Insurance Association (NHIA / ๅฝไฟไธญๅคฎไผ). The migration deadline is July 31, 2026. Please confirm the changes that affect CSV import into CAMP LIFE.
Failure to complete migration may result in loss of LIFE add-on eligibility. The old LIFE system will shut down completely on September 1, 2026. Download all past feedback data as PDFs from the old system before September 1.
Key Changes: Old vs. New LIFE System
| Item | Old System (MHLW) | New System (NHIA) |
|---|---|---|
| Data Storage | Local storage per device, anonymized | Cloud server centralized, identified data |
| Device Sync | Manual backup file export/import required | Auto-sync via server (no manual backup needed) |
| Authentication | ID/password + one-time passcode | Digital certificate (Care Insurance or Care DX cert) + ID/password |
| Login URL | Previous URL | https://top.life-kkh.jp/ |
| Environment | Dedicated app / Windows 8.1 supported | Modern browsers only (Edge, Chrome) โ full web app |
| CSV Spec | v0310 (old definition) | v0310 (May 11, 2026 updated) ยท ZIP format also supported |
| Past Data Migration | โ | Account info only. Resident data, forms, and feedback data are NOT auto-migrated. |
Migration Steps (Summary)
Install the Digital Certificate
Import the digital certificate distributed by the NHIA helpdesk onto each device used for LIFE. Once installed, one-time passcodes are no longer required.
Request Data Migration from Old System
Log in to the old LIFE system, select "Data Migration," agree to the terms, and click "Execute Migration." Account basic information will be transferred to NHIA.
Re-register Resident Information
For active residents, re-register their information in the new system by importing a CSV file exported from your care management software.
Back Up Past Data from Old System
While the old system is still accessible (read-only), download past feedback data as PDFs and save them locally. Deadline: September 1, 2026.
โ LIFE Monthly Data Import
Import the CSV file exported from the MHLW LIFE system into CAMP LIFE each month.
Download CSV from LIFE System
Log in to the MHLW LIFE system, go to "External Interface" โ "Data Download," and download the Scientific Care Promotion CSV file.
Open the Import Screen
Click "โ Import monthly LIFE data" on the dashboard, or click "Monthly Import" in the top navigation.
Select and Upload the CSV File
Click "Select File," choose the downloaded CSV, then click "Import." The system automatically checks for BOM, encoding issues, and record counts.
How to Retrieve LIFE Feedback
The essence of LIFE add-on "utilization" is not just submitting data, but using the feedback provided by the government to drive PDCA improvement cycles. Receiving feedback, conducting multidisciplinary review, reflecting it in care, and documenting everything โ this is what inspections verify.
All feedback data accumulated in the old (MHLW-operated) LIFE system must be manually downloaded as PDFs before September 1, 2026 (old system shutdown). After that date, access becomes permanently impossible.
Feedback Retrieval Steps (NHIA-Operated LIFE)
Log In and Check Notifications
Log in to https://top.life-kkh.jp/ using your digital certificate. When new feedback data is ready, a notification appears in the "Announcements" section of the system.
Open "Feedback Download" Screen
From the home (menu) screen, click "Feedback Download" to access the feedback download screen.
Check the Status of Each Report
Verify the "Status" shown for each feedback report in the list.
| Status | Meaning | Action |
|---|---|---|
| Not Created | Aggregation/creation has not yet been processed | For "Facility Reports": manually execute the creation instruction (not auto-generated) |
| Ready | Available for download | Select and execute download |
Download "Ready" Reports
Select "Ready" feedback reports and download them to your local environment. This download operation is available to both system administrators and "operator" staff accounts โ enabling multidisciplinary sharing.
Import into CAMP LIFE for PDCA Use
Downloaded feedback PDFs can be imported via CAMP LIFE's "Supplemental: FB PDF Import" screen. Combine with CAMP LIFE's analysis features to drive at-risk detection, multidisciplinary review, and PDCA records.
Types of Feedback Reports and Their Uses
| Report Type | Contents | Primary Use |
|---|---|---|
| Facility Report (Facility Feedback) |
Compares your facility's service averages and trends against national averages for similar facilities. Provides objective benchmarking. | Management decision-making, identifying strengths and weaknesses, setting improvement targets vs. national benchmarks |
| Individual Resident Report (Resident Feedback) |
Visualizes individual residents' ADL, nutrition, dementia level, and other assessments as time-series trends. Tracks care effectiveness at the individual level. | Tracking individual care outcomes, evidence base for care plan revisions, multidisciplinary conference materials |
โ Review feedback report data and graphs (Check)
โก Discuss care direction in multidisciplinary review (Check โ Action)
โข Reflect decisions in care plans / rehabilitation plans (Action)
โฃ Submit updated data to LIFE (Plan โ Do)
โค Verify effectiveness in next feedback cycle (Check)
Recording steps โกโโข in CAMP LIFE's PDCA records provides the documented evidence required for the LIFE add-on "utilization" requirement during inspections.
Handling CSV Import Errors
Checking and Resolving CSV Import Errors
โ In the NHIA LIFE system, go to "External Data Import" โ check "Data Import Results"
โก Click "Export Error CSV" โ download a detailed error CSV listing all submission failures and field issues
โข Refer to the error codes and field issues listed in the error CSV; correct them in your care management software and re-export
โฃ Re-import the corrected CSV into CAMP LIFE to complete the process
โ ๏ธ Back Up Past Feedback Data from Old LIFE System (Deadline: August 31, 2026)
All feedback data accumulated in the old (MHLW-operated) LIFE system will NOT be transferred to the new system.
After the old system shuts down, access to past data becomes permanently impossible.
Nearly 5 years of resident status history โ a critical information asset โ will be lost.
Act Now:
โ Log in to the old LIFE system (MHLW-operated, currently in read-only mode)
โก Download all past feedback reports (Facility Reports and Individual Reports) as PDFs
โข Save them to your facility's server or local PC
The old system is currently accessible in read-only mode. Complete this before August 31, 2026.
LIFE CSV Export by Care Software
To submit data to LIFE, export a CSV from your care management software and upload it to the new LIFE system (NHIA). The exported CSV can also be imported into CAMP LIFE for analysis. Steps vary by vendor.
Honobono NEXT (ND Software Co., Ltd.)
Honobono NEXT โ LIFE CSV Export
โ Open the "LIFE" menu in the system
โก Select target residents and submission form types on screen
โข The system auto-aggregates data and exports a CSV file in bulk
Wiseman System (Wiseman Co., Ltd.)
Wiseman System โ LIFE CSV Export
โ Open the "Data Output" screen in the system
โก Select "Billing month," "Facility number," "Output target (LIFE data etc.)," and "Media type"
โข Click the "Output" button
โฃ When the download filename appears at the bottom of the browser, right-click โ "Open folder." If not visible, check browser download history โ "Open folder"
CAREKARTE (NTS Co., Ltd. / Fuji Data System Co., Ltd.)
CAREKARTE โ LIFE CSV Export
โ Launch the "LIFE Information Creation (Linked Data Output)" screen
โก Specify the "reference period" (e.g., April 1โ30 for April data) and run search
โข All form records within the period are loaded and listed
โฃ The system auto-checks data consistency and flags missing required fields with colored cells
โค Fix any errors on screen, then click "CSV Output" and specify the save destination
Kaipoke (SMS Co., Ltd.)
Kaipoke โ LIFE CSV Export
โ Records entered via tablet apps (home visit QR, nursing, day care, etc.) are synced to the cloud database in real time
โก From the Kaipoke web admin panel, launch "LIFE CSV Output"
โข Select target residents and applicable add-on records, then download to local PC
โฃ Log in to the new LIFE system, go to "External Data Import," and upload the CSV to complete submission
Tricare Tops (Okaya System Co., Ltd.)
Tricare Tops โ LIFE CSV Export
โ From the operation screen, select "Document Output" โ "LIFE CSV Output"
โก Select target residents
โข Click "CSV Output" โ the file is saved directly to your PC
ACE (QLC System Co., Ltd.)
ACE โ LIFE CSV Export
โ Open "LIFE Submission CSV Output" screen and select the facility number (repeat per facility for multi-facility operators)
โก Check target residents and select desired add-on output items
โข Check "Unsubmitted only" to extract only new or modified records since last export (differential export)
โฃ Click confirm โ ACE automatically creates a new folder at your designated save location (e.g., desktop) and saves the CSV files in organized form
Importing the CSV into CAMP LIFE
Import Any Vendor's CSV into CAMP LIFE
CSV files from any of the above vendors can be imported into CAMP LIFE's monthly import screen.
โ Log in to CAMP LIFE โ Click "โ Import monthly LIFE data" on the dashboard
โก Select the CSV file exported from your care software and upload
โข BOM, encoding, and record count are automatically checked. Import completes.
โก At-Risk Resident List
The 2nd-generation judgment engine analyzes 6 domains and automatically ranks residents with significant status changes at the top.
Understanding Judgment Levels
| Level | Color | Meaning | Recommended Action |
|---|---|---|---|
| Urgent Review | โ Dark Red | Significant changes in multiple domains | Immediate conference |
| At-Risk | โ Red | Significant change in 1+ domains | Review within this month |
| Monitor | โ Orange | Minor change observed | Monitor at next assessment |
| Data Insufficient | โ Gray | Insufficient data for judgment | Verify data collection |
| Improving | โ Green | Improvement from previous assessment | Continue current care |
โข Time-Series Analysis
Select a resident to view 6-domain monthly scores, BI trends, 2nd-gen assessment results, and AI comments on a single screen.
| Display Item | Description |
|---|---|
| 6-Domain Scores | Latest scores with comparison to previous (โ Decline / โ Stable / โ Improvement) |
| BI Trend Graph | Monthly Barthel Index trend chart |
| Dementia Independence | Level change shown in stages (e.g., IIa โ IIIb = 2-stage decline) |
| 2nd-Gen Assessment | Integrated judgment result (Urgent Review to Improving) |
| AI Comment | Professional, care-plan, and family explanation drafts (must be reviewed before use) |
โฃ AI Comment Generation
AI automatically generates professional and care-plan-ready text based on LIFE analysis data.
Types of Comments
| Type | Purpose | Use Case |
|---|---|---|
| Professional Comment | Staff conferences and interdepartmental communication | Attach to multidisciplinary review records |
| Care Plan Comment | Draft for care plan documentation | Starting point for care plan updates |
| Family Explanation | Plain-language explanation of status changes | Family meetings and notification letters |
Open the Resident's Time-Series Screen
Click the "Time-Series" button next to the target resident in the at-risk list.
Click "Generate AI Comment"
Click the "๐ค Generate AI Comment" button at the bottom of the screen. The comment will be generated within a few seconds.
Review, Edit, and Save
Read the generated comment carefully and revise it based on the resident's actual condition, wishes, and medical context. Click "Save" when complete.
โค Multidisciplinary Review & PDCA Records
Record the content, decisions, and next assessment plan from multidisciplinary conferences. Once confirmed by a manager, records are automatically archived as PDCA evidence.
| Field | Description | Required |
|---|---|---|
| Issue Summary | Overview of at-risk residents and key challenges this month | Required |
| Participating Staff | Select job categories that participated in the conference | Required |
| Improvement Action Plan | Specific responses and improvement measures | Required |
| Next Assessment Plan | Timing and focus for the next LIFE assessment | Required |
| Confirmer & Date | Auto-recorded when manager clicks "Confirm" | Automatic |
Manager "Confirm" Action
After reviewing all content, a manager-level account must click "Confirm." Confirmed records become immutable and are stored as official evidence.
The confirmer's name and timestamp are automatically recorded, serving as evidence during operational guidance inspections.
โฅ Document Output
Once PDCA records are confirmed, output inspection-ready documents with one click.
| Document | Contents | Recommended Use |
|---|---|---|
| Evidence Pack | Complete documentation from LIFE import โ assessment โ review โ PDCA โ plan revision | โญ Most critical for inspections |
| Inspection Submission Pack | Integrated utilization records, check reports, and AI confirmation records | โญ Bring to inspection day |
| LIFE Utilization Record | PDCA evidence for feedback utilization | Monthly archiving |
| Status Change & At-Risk Report | At-risk extraction results from 2nd-gen assessment | Conference materials |
| PDCA Implementation Report | Review content, decisions, and next assessment plan | Monthly archiving |
| Individual LIFE Analysis Report | Weight, BI, and risk trends with care plan revision rationale | Family explanation / individual files |
Preparing for Operational Guidance Inspections
Once you receive inspection notice, follow these steps. If you have been outputting documents monthly, preparation takes under 30 minutes.
Print 12 Months of Evidence Packs
In the document output screen, select a 12-month period and output all Evidence Packs as PDFs for printing.
Output the Latest Inspection Submission Pack
Output the current month's Inspection Submission Pack โ a comprehensive set integrating status changes, multidisciplinary review, PDCA, and documents.
Prepare to Explain "How You Utilized LIFE"
Using the documents, be ready to explain: โ Received LIFE feedback โ โก Extracted at-risk residents โ โข Conducted multidisciplinary review โ โฃ Reflected in care plans โ โค Recorded as PDCA.
Using the Evidence Pack
The "Evidence Pack" is the most critical document for proving LIFE add-on eligibility.
| Included Record | What It Proves |
|---|---|
| LIFE Monthly Import Record | Data was submitted and imported |
| At-Risk Assessment Results | Feedback was analyzed and utilized |
| Multidisciplinary Review Records | Multidisciplinary review was conducted with documented content |
| Confirmed PDCA Record | PDCA was implemented with confirmer name and timestamp |
| Next Assessment Plan | Evidence of ongoing PDCA cycle |
KPI Dashboard
A management-level screen for directors and administrators to monitor facility-wide status and operational progress.
| Metric | Description |
|---|---|
| Resident Status Distribution | Count and percentage of Urgent / At-Risk / Monitor / Stable / Improving |
| PDCA Completion Rate | Percentage of this month's target residents with confirmed PDCA records |
| Document Output Status | This month's output history and pending items |
| AI Comment Count | Number of AI comments generated and confirmed this month |
Demo Version Limitations
The demo version (camp.or.jp/camp-life-demo-en.html) has the following restrictions:
| Feature | Demo | Full Version |
|---|---|---|
| Screen browsing & review | โ Available | โ Available |
| AI comment generation (display only) | โ Available | โ Available |
| AI comment saving | โ Disabled | โ Available |
| LIFE monthly data import | โ Disabled | โ Available |
| PDCA record saving & confirmation | โ Disabled | โ Available |
| Document PDF output | โ Disabled | โ Available |
| Feedback PDF import | โ Disabled | โ Available |
AI Usage Policy
Judgment by Code | Writing by AI | Final Decision by Humans
Judgment by Code: At-risk assessment, level classification, and 6-domain scoring are performed entirely by program code. AI has no involvement in assessment logic.
Writing by AI: AI generates professional and care-plan commentary text based on assessment results.
Final Decision by Humans: All AI-generated content must be reviewed, revised, and confirmed by a qualified care professional. AI output is reference material, not a medical diagnosis.
Resident Personal Data Is Never Sent to AI
Before transmitting data to AI, the system automatically pseudonymizes all records. Real names, dates of birth, addresses, and other personally identifiable information are never sent to AI.
Contact
| Inquiry Type | Contact |
|---|---|
| Operational questions | info@camp.or.jp |
| Applications & pricing | Application Form |
| Demo inquiries | Demo Page or info@camp.or.jp |
| Website | camp.or.jp |